Shipping

Shipping Policy

Last Updated: August,2024

Thank you for choosing to shop with Pehnawa by Bin Akram's. We are dedicated to providing you with the best shopping experience and ensuring that your orders reach you in a timely and efficient manner. Please read through our shipping policy to understand how we handle shipping and delivery.

1. Order Processing:

  • Orders are typically processed within 2-5 business days of receiving payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during such times.

2. Shipping Methods:

  • We offer several shipping options for domestic and international orders. The available options will be presented during the checkout process.
  • Shipping methods may vary depending on your location and the items in your order.

3. Shipping Rates:

  • Shipping charges are calculated based on factors such as order weight, destination, and shipping method chosen.
  • Free shipping may be available for orders exceeding a specified minimum purchase amount. This information will be displayed on our website and during the checkout process.

4. Estimated Delivery Time:

  • Delivery times depend on the shipping method chosen and your location.
  • Estimated delivery times for each shipping option will be provided during checkout.
  • Please note that these are estimated delivery times and not guaranteed delivery dates.

5. Tracking Information:

  • Once your order is shipped, you will receive an email notification containing tracking information.
  • You can use this tracking information to monitor the progress of your shipment and estimate its arrival.

6. Order Tracking:

  • You can track your order by visiting the "Order Tracking" section on our website and entering your order number and email address.
  • If you encounter any issues with tracking your order, please contact our customer support team for assistance.

7. Delayed or Lost Shipments:

  • While we strive to ensure timely deliveries, certain unforeseen circumstances (weather, customs delays, etc.) may result in delayed shipments.
  • If your order is significantly delayed or lost in transit, please reach out to our customer support team. We will investigate the issue and work to resolve it promptly.

8. International Shipping:

  • For international orders, customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total or shipping costs.
  • We recommend checking with your local customs office for information on potential charges.

9. Address Accuracy:

  • It is your responsibility to provide accurate and complete shipping information when placing an order. Please double-check your shipping address to ensure accurate delivery.

10. Shipping Restrictions:

  • Some items may be subject to shipping restrictions based on their nature, destination, or local regulations. We will notify you if any such restrictions apply to your order.

11. Contact Us:

  • If you have any questions, concerns, or need assistance related to shipping, please contact our customer support team at cspbybinakrams@gmail.com / +923134356735.

By placing an order with Pehnawa by Bin Akram's you agree to abide by our shipping policy. We recommend reviewing this policy before making a purchase. We appreciate your business and look forward to providing you with exceptional service.

Sincerely,

Muhammad Ahmed Akram

Founder, Pehnawa by Bin Akram's

www.pehnawabybinakrams.com / 03134356735 / cspbybinakrams@gmail.com